Returns & Exchanges

DKNY offers a seamless return process for items purchased on our website within 30 days of the original delivery date, provided they are in their original, unworn condition with all tags attached. We are dedicated to ensuring your complete satisfaction with every piece of our modern, New York-inspired collection.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Generate and print your prepaid UPS return shipping label directly from the portal; a flat return fee will be deducted from your final refund amount.

• 3.
  Pack Your Items

  Securely pack your items in the original shipping box or a sturdy alternative, ensuring all original designer tags and packaging are included.

• 4.
  Drop Off and Track

  Drop your package at any authorized UPS location and keep your tracking number handy; your refund will be processed within 7-10 business days of receipt.